We are LiveCricketGuru, a flagship fantasy sports platform offering Our Services to You where you can participate in various fantasy sports contests and tournaments hosted on Our Platform. Any person utilizing the Platform or any of its features, including participation in various contests being conducted on the Platform, shall be bound by the terms of this privacy policy (“Privacy Policy”).
All capitalized terms not defined herein shall have the meaning ascribed to them in the Terms of Service.
We respect the privacy of our User(s) and are committed to protect it in all respects. Most of the Services are offered for free but you need registration to participate in paid contests. The information about the User(s) is collected by Us as (i) information supplied by User(s) and (ii) information automatically tracked during User(s)’ navigation on the Platform.
By using any part of the Platform, you consent to the collection, use, disclosure and transfer of Your information for the purposes outlined in this Privacy Policy.
Purpose and Usage
To avail certain features, Users may be required to provide the following:
- Username
- Email address
- Date of birth
- State/Province
- Government ID (Aadhaar, driving license, etc.)
- Phone number
We may also collect:
- Device and operating system info
- Network and location data
- Installed apps (if permission granted)
- PAN details for tax compliance
Sensitive Personal Information (SPI) such as payment instrument data (encrypted) may be collected during transactions. This SPI will not be shared without consent unless legally required.
Disclosure/Sharing
We may share your information with:
- Our affiliates and group entities
- Third-party service providers (analytics, storage, product enhancement)
- Government/legal authorities if required
- Commercial partners (for marketing/engagement)
Consent is granted by using the platform.
Use of Cookies
We use cookies to:
- Assign user IDs
- Track user behavior
- Understand traffic and serve relevant ads
Our web servers also collect IP addresses and related data. Cookies from advertisers may also be placed on your device.
Links
We include links to third-party sites, each governed by their own privacy policies. We are not responsible for their content or data practices.
Security Procedures
Data is stored in a secure, controlled environment. While we use strong security practices, we cannot guarantee that your data won’t be intercepted during transmission. Data may be processed outside India.
Advertising
We may present anonymized user data to advertisers for marketing insights. Registered users may receive feature and content updates via email.
Disclaimer
Beware of fake emails or communications claiming to be from LiveCricketGuru. We do not contact users to request SPI or inform them of “prizes.” Do not respond to such messages.
Conditions of Use
We do not guarantee our site is virus-free. We are not liable for any damages arising from platform use, beyond a total of INR 1,000.
Retention of Data
We retain data as long as it is necessary for business, legal, or regulatory purposes or until the purposes outlined in this policy are no longer valid.
User Account and Data Deletion
You may request account deletion via:
- “Help & Support” section
- Email: privacy@livecricketguru.com
We aim to respond within one month. You may also request:
- Account suspension (partial access remains)
- Temporary deactivation (reactivable)
- Permanent deletion (irreversible)
Data deletion is carried out securely, but backups may retain data temporarily to prevent accidental loss.
Applicable Law and Jurisdiction
This Privacy Policy is governed by Indian law. Disputes will follow the dispute resolution terms in our Terms of Service.
Updating Information
You are responsible for notifying us of any updates to your personal data. You can also edit your information by logging into your account.
Contact Us
Questions, feedback, or complaints can be sent via:
- “Help & Support” section on the platform
- Email: privacy@livecricketguru.com
- Customer Support: support@livecricketguru.com
